Refund Policy

All refunds are processed in U.S. dollars, and will reflect the exchange rate in effect on the date of the refund. All refunds are subject to this fluctuation and Cloud Hosting Information is not responsible for any change in exchange rates between time of payment and time of refund.
Customer may cancel their service any time via contact us form. We have money back guarantee for 15 Days for customer who paid the first invoice with a Payza, credit card or with PayPal.
The following methods of payments are non-refundable, and refunds will be posted as credit to the hosting account:
Bank Wire Transfers
Western Union Payments
Money orders
Only first-time accounts are eligible for a refund. For example, if you’ve had an account with us before, canceled and signed up again, you will not be eligible for a refund or if you have opened a second account with us.